ABDULGAFAR ODEDE
IT Officer
Lagos, NG.About
Results-driven IT Officer with over 7 years of experience in managing robust IT infrastructures and implementing strategic technological solutions. Proven ability to enhance organizational efficiency and security through expert system administration, network management, and data protection. Leverages strong troubleshooting, communication, and problem-solving skills to ensure seamless IT operations and drive continuous improvement in technology environments.
Work
Lagos Chamber of Commerce and Industry
|Information Technology Officer
Lagos, Lagos, Nigeria
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Summary
Designed, installed, programmed, and maintained critical IT infrastructure, encompassing hardware and software systems, supporting over 50 users and ensuring 99.9% system availability. Provided timely technical support and performed essential hardware repairs for printers, network devices, and IT equipment, resolving over 100 tickets monthly and minimizing operational disruptions. Managed and optimized the chamber's website structure and content, alongside overseeing email and SMS communications for over 500 stakeholders, enhancing digital outreach and information dissemination. Administered Odoo ERP and other administrative dashboards while implementing and monitoring Kaspersky cloud security, strengthening data protection and streamlining business processes. Coordinated and managed over 100 virtual meetings, hybrid events, and webinars, including video editing for recorded sessions, ensuring seamless execution and broad accessibility. Maintained accurate inventory of IT equipment (e.g., cameras, turnstiles) and managed all software licenses and subscriptions, achieving 100% compliance and optimizing resource allocation.
Victoria Island, Lagos State, Nigeria
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Summary
Led comprehensive IT infrastructure management for the Lagos Chamber of Commerce and Industry, ensuring operational continuity and enhanced security.
Highlights
Designed, installed, programmed, and maintained critical IT infrastructure, encompassing hardware and software systems, supporting over 50 users and ensuring 99.9% system availability.
Provided timely technical support and performed essential hardware repairs for printers, network devices, and IT equipment, resolving over 100 tickets monthly and minimizing operational disruptions.
Managed and optimized the chamber's website structure and content, alongside overseeing email and SMS communications for over 500 stakeholders, enhancing digital outreach and information dissemination.
Administered Odoo ERP and other administrative dashboards while implementing and monitoring Kaspersky cloud security, strengthening data protection and streamlining business processes.
Coordinated and managed over 100 virtual meetings, hybrid events, and webinars, including video editing for recorded sessions, ensuring seamless execution and broad accessibility.
Maintained accurate inventory of IT equipment (e.g., cameras, turnstiles) and managed all software licenses and subscriptions, achieving 100% compliance and optimizing resource allocation.
Abeokuta, Ogun State, Nigeria
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Summary
Provided critical technical engineering services, ensuring the operational readiness and maintenance of computer systems and peripherals for government offices.
Highlights
Managed the supply of computer systems and printer consumables to multiple State Government Offices in Ogun State, ensuring uninterrupted daily operations.
Facilitated the critical supply of photocopy machines to the former Governor of Ogun State during a primary election, supporting high-stakes administrative needs.
Directed comprehensive servicing and repairs for printers and photocopy machines across various State Government offices, extending equipment lifespan by an estimated 25%.
Provided essential maintenance and repair for computer systems, printers, and photocopy machines at Nigerian Customs Services Ogun State Command 2 office, ensuring critical operational readiness.
Abeokuta, Ogun State, Nigeria
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Summary
Delivered essential technical engineering support, specializing in the servicing, repair, and sales of computer systems and peripherals for private and public sector clients.
Highlights
Managed the servicing and repair of photocopy machines and printers for diverse clients, maintaining high equipment performance standards.
Executed sales and provided expert repair services for computer systems in private computer centers, contributing to client satisfaction and business growth.
Delivered critical servicing and repairs for photocopy machines and printers at the Federal Medical Centre, ensuring continuous support for vital administrative functions.
Skills
IT Infrastructure Management
System Administration, Hardware/Software Maintenance, Network Management, IT Support, Troubleshooting, IT Equipment Inventory.
Digital Systems & Security
Cloud Security (Kaspersky), Data Protection, Email Service Management, Website Management, Odoo Administration, Cybersecurity Foundation.
Technical Support & Repair
Hardware Repair, Software Troubleshooting, Printer Maintenance, Computer System Servicing, Network Device Repair.
Software & Tools
MS Office Suites, Odoo ERP, Zoom, Kaspersky, Microsoft Copilot, Generative AI.
Web Development
Frontend Development, Website Structure, Content Management, HTML, CSS, JavaScript, React.
Operational Management
Time and Performance Management, Software License Management, Inventory Management, Stakeholder Communication, Project Coordination.
Interpersonal & Problem-Solving
Complex Problem-solving Abilities, Interpersonal Communication, Presentation Skills, Client Relations, Technical Communication.